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EPV allows you to explore the call history of the device under investigation. You can analyze the full history of outgoing/incoming/missed/not answered calls. You can also see whether a call was a regular phone one or made via third-party services (Skype, WhatsApp, Viber or FaceTime).
The following call properties are displayed:
•Type (incoming, outgoing, missed, dialed; voice or video)
•Date and time (including the time zone)
NOTE: If the timezone of the device is not detected, the time of the call will be displayed in UTC time and the corresponding warning will be displayed in the Journal of the View menu.
•Phone number and information about a contact from the Contacts
•Status/Duration: for answered incoming and outgoing calls the duration is displayed while missed and unanswered calls are marked Missed or Not Answered, respectively.
•Service: The service that the call was made through (Cellular, Skype, WhatsApp, Viber, or FaceTime).
NOTE: Calls made via third-party services (Skype, WhatsApp, Viber, FaceTime) are supported for Apple device backups only. The Service column is not displayed for Blackberry backups and Microsoft account data.
To export calls, do the following:
2.Select one of the following values from the drop-down list: Filtered or All.
3.The Select destination file window will open.
4.In the opened window, select the location in which the file with exported data will be saved and enter the file name.
6.The <file name>.xlsx file is saved in the selected location.
Searching and Filtering
To perform searches in Calls, enter the search request in the search field and press Enter. The search results will be highlighted in yellow.
To filter the calls, open the Filter pane by clicking the icon on the left.
Enable filtering by switching the On/Off toggle, and define the filtering options:
•Date: filters the calls by date. Select the year in the drop-down list below and define the time interval by moving the slider on the scale with names of months.
•Direction: filters the calls by direction (incoming or outgoing).
•Status: filters the calls by the status (answered, not answered, or missed).
•Type: filters the calls by their type (voice or video).
NOTE: Calls made via third-party services (Skype, WhatsApp, Viber, FaceTime) are not supported for BlackBerry backups. Filtering by type is not available for Blackberry backups.
•Service: filters the calls by the service they were made through (cellular, Skype, WhatsApp, Viber, FaceTime).
NOTE: Calls made via third-party services (Skype, WhatsApp, Viber, FaceTime) are supported for Apple backups only. Filtering by service is not available for Blackberry backups and Microsoft account data.
•Devices: filters the calls by the device.
NOTE: This filter is available only for Microsoft account data.
NOTE: When using filter options, you will be able to view only the records allowed by your license type.